John Chen Responds to Privacy Concerns


Last week we were flooded with “news” that the Royal Canadian Mounted Police were given keys to access pin messages on BlackBerry devices.  Aside from all that we have said about this issue both in blogs, on our channel and in our blogcast, many in the community wanted BlackBerry to respond to the allegations personally.

In a post published today at Inside BlackBerry Blogs, BlackBerry CEO John Chen wrote in response to those allegations.  In this article, John Chen reaffirms statements he has made before by espousing three core principles;

  1. BlackBerry will always put lawful requests which pertain to the safety of citizens above their personal reputation.
  2. While always complying with legal requests for access to individual devices, BlackBerry devices running on BES remains IMPENETRABLE.
  3. BlackBerry will always work to maintain the balance between doing what is right and preventing governments abuse of invading citizens privacy.

So while you’re thinking about what privacy means to you and what safety means for peace in an increasingly globalized world, remember that BlackBerry is more than just a business, it is a business with an ethical mindset that puts individual and global safety above it’s reputation.

BlackBerry continues to make moderate and considered responses to its critics knowing that it has no need to attack other companies because they have already won the war.

Well done John and keep up the good work BlackBerry.


Chap has been a BlackBerry user since 2009 when he picked up his trusty new Torch 9800. Since then he has been about all things BlackBerry keeping tabs on the Australian market. As a hobby he also supports an Australian Aged Care organisation as their in-house spiritual practitioner.