I remember T-Mobile advertising with the slogan “Don’t play by the rules. Break them.”. I don’t remember if that ad was indeed their ad, or a mock-up that someone created, but it doesn’t matter. It appears some hackers decided to follow that advice and hack into Experian and steal customer data on 15 million T-Mobile customers.
Experian is a credit check company that T-Mobile uses to process credit applications submitted by T-Mobile customers. Between September 1 2013 and September 16 2015, hackers stole customer info about 15 million T-Mobile customers. The info stolen includes names, addresses, phone numbers, social security numbers (SSNs), driver’s license numbers and passport numbers. Although the critical data like the SSNs were encrypted, Experian believes the encryption may have been compromised.
T-Mobile’s CEO confirmed the breach by posting a letter describing the breach, apologizing and offering customers up to 2 years worth of credit monitoring and identity resolution service for free.
Everybody who submitted to a T-Mobile credit check between September 1 2013 and September 16 2015 are at risk.
If you are one of those people, and you have not been contacted by T-Mobile, then you should contact T-Mobile immediately. You can get more info on the T-Mobile site, including the CEO’s letter: http://www.t-mobile.com/landing/experian-data-breach.html .