UTB Forums
Problem accessing settings! - Printable Version

+- UTB Forums (https://utbblogs.com/forum)
+-- Forum: BlackBerry Smartphones (https://utbblogs.com/forum/forumdisplay.php?fid=9)
+--- Forum: BB10 Devices (https://utbblogs.com/forum/forumdisplay.php?fid=48)
+--- Thread: Problem accessing settings! (/showthread.php?tid=278)

Pages: 1 2 3 4


Problem accessing settings! - undbiter65 - 22-04-2014

Okay so on my mother's Q10 I cannot access settings at all. The only way I've managed is using the drop down settings. I can toggle notifications and alarm from there but can't make any changes to any of them as it won't open the settings screen.

If pressed it will simply not respond. The most success I've had is it'll make as it to open an active frame and open a gap for where the settings active frame aught to be, but it never opens. Just a random gap there. I've tried soft and hard resets but no success. Anyone deal with anything like this?


RE: Problem accessing settings! - ray689 - 22-04-2014

I haven't heard of this issue. I would maybe suggest a security wipe. Back up her phone first and then do a wipe.


RE: Problem accessing settings! - Chaplain_Clancy - 22-04-2014

Before going down the security wipe, may I humbly suggest a good old fashioned battery pull.


RE: Problem accessing settings! - undbiter65 - 23-04-2014

Hmm battery pull didn't help. :( I'm guessing a security wipe is in order. It was last resort.


RE: Problem accessing settings! - ray689 - 23-04-2014

(23-04-2014, 04:01 AM)undbiter65 Wrote: Hmm battery pull didn't help. :( I'm guessing a security wipe is in order. It was last resort.

Ya I would say so. Sounds like something corrupt.


RE: Problem accessing settings! - Chaplain_Clancy - 23-04-2014

Official carrier OS?


RE: Problem accessing settings! - undbiter65 - 23-04-2014

(23-04-2014, 07:35 AM)Chaplain_Clancy Wrote: Official carrier OS?

Well she never got to update to 10.2.1 as the settings messed up and won't let her access the "Updates" page. So she is still on 10.0. which probably explains why it's so wonky.


RE: Problem accessing settings! - Robert - 23-04-2014

Wow. 10.0 yuck. You need to bring that phone up to date with an unofficial OS so your mom can be cool just like the rest of us at UTB. LOL


RE: Problem accessing settings! - undbiter65 - 23-04-2014

(23-04-2014, 12:36 PM)MePiikan LzBolaz Wrote: Wow. 10.0 yuck. You need to bring that phone up to date with an unofficial OS so your mom can be cool just like the rest of us at UTB. LOL
Yup. She's jealous of my toast and locks screen notifications! Lol. Just haven't gotten around to it. :(


Re: RE: Problem accessing settings! - Robert - 23-04-2014

(23-04-2014, 12:41 PM)undbiter65 Wrote:
(23-04-2014, 12:36 PM)MePiikan LzBolaz Wrote: Wow. 10.0 yuck. You need to bring that phone up to date with an unofficial OS so your mom can be cool just like the rest of us at UTB. LOL
Yup. She's jealous of my toast and locks screen notifications! Lol. Just haven't gotten around to it. :(

Serious? You deserve to be put across her knee and get taken to with the belt.

Sent from my Z30 using Tapatalk