Mobile app development and management has been struggling within the enterprise world for many different reasons. Below are a few reasons why enterprise mobile apps are being treated a second-class citizens.
ZDNet has reported that enterprise apps development and deployment are coming up short based on a recent survey of 200 executives by IFS. Another study of 1000 executives by Kory finds a lack of confidence in internal IT and their ability to develop and deploy mobile apps.
What are some of the problems being encountered with IT’s work with mobile apps? The leading issue was a lack of skilled staff (42%), as well as limited IT budgets (40%) and security (37%). At least 27% say their IT departments don’t give apps enough priority.
Also, business leaders seem to be unhappy with giving the job to outside consultants or service firms.
While 73% manage mobile app development externally, 92% of this group feel the projects did not meet their expectations. More than two in five, 43%, say they were hit with higher-than-expected costs to develop the app, while 41% say they did not anticipate the costs involved in maintaining externally developed apps. Another 39% complained that they weren’t able to customize the apps as much as they wanted.
I believe that based on the information presented, the enterprise world needs additional experts that can delivery on time, within budget, and meet the realistic expectations of the customers. Since we are in the infancy of mobile technology, there needs to be better vetting of staff and/or service provider.
I compare this situation to what I’ve seen in the construction world. If you don’t properly lay out your expectations at the very beginning, bids will go for the cheapest options and then you are stuck with what they provide. Then if you go back and make changes, they will charge you more and more and then you’ve payed more than the middle or even highest bidders with a much poorer quality of product.
My suggestion to any all that want to want to listen is the following:
- Know what you want, talk with others to gain knowledge of their ideas, experience, and get suggestions.
- Be clear and concise with your expectations even before the idea of looking for providers or going in-house.
- If you have the perceived skill set in-house, give them a chance as long as you follow steps above. If they start missing expected outcomes, reevaluate the need to go external.
- Evaluate what is submitted for proposals based on quality first and then cost. Cost is one of the more important factors, but I would say that quality of product is the most important.
- Research your top contenders and see if they meet their deadlines and expectations of their cusomters. Ask for references of their last few builds/projects. If they don’t want to share, you don’t want them as a customer.
- Be realistic with timeframes and know that all projects have their hiccups and challenges. Focus on the goals and expected outcomes to keep perspective and ensure that you don’t miss important items along the way.
If you want to read more about the surveys go to the Source
Sound off below about my take on how to effectively get what you are looking for with some simple steps.