Dear Carphone Warehouse, Reverend Grim Isn’t Happy…

Hello there my young brethren, I trust you have had an enjoyable day?


I had a fairly productive day, I went out to get a new power supply for one of the Grimlet’s PC’s as it wasn’t working to well and while I was out I decided to pop into the new Carphone Warehouse that is in Curry’s/PCWorld, before it was there that dodgy iPhones4You was there but seeing as they went bust… CPW have jumped in, Giving us FOUR CPW’s in town now!

Well, you know what I’m like, I had to pop in there and ask for a BlackBerry… That’s when it went downhill!

Number one… The guy there doesn’t want to be there, that’s obvious for all to see, I ask him if by any chance they have a Passport in stock?

“Er… do you want it on contract or to buy outright?”

“Well, let me see what deals you have…”

“OK… er… what did you say you wanted?”

“A Passport”

“Who make’s that?”

“Really? er… BlackBerry actually…”

“Oh, are they still going?”

And now we go into radical re-education mode.

I can’t believe that one of the only places in the UK can let their staff work if they don’t have a clue what they are doing? I, like many people out there in the world go into a specialist shop to buy something and the least you should expect is the staff have at least a little knowledge on things for sale! I used to work for a photographic sales place, people came in with questions and expected answers so they got them, “Hello, I’d like to buy a Canon camera”, “OK… What’s that?”, do you think I’d have lasted 5 minutes if I didn’t know?

This seems to be a BIG problem these days, a little thing we’d call in the trade. RESEARCH! It seems to me that no one wants to do it anymore. When I was a young Reaper in training I didn’t have Google and the internet to help me find stuff out! far from it! Tablet? Oh yeah, I had a tablet, not with a ‘stylus’ no. A hammer and chisel thank you very much!


It seems to be everywhere! People now have the tools to find out what they need without having to go to the library or run round peoples houses to ask them what Granny Esme did in the war. You type it into a search bar and hey presto – it’s there!

But that’s too much hassle obviously. Another reason BlackBerry have ‘Fact Check’ for crying out loud! The press for starters, instead of doing RESEARCH they say “Oh yes, BlackBerry, They have phone’s with qwerty pads and not a lot in the way of app’s.” Dear Lord!

What hope do any of us have if people who should RELY on research for their job don’t bother? Imagine your kids coming home from school saying that their teacher is as bright as a… I don’t know, N4BB writer or a 5Watt bulb, what would you think? If so called PROFESSIONALS don’t learn then we may as well all just give up breathing now!

Now, I walked out of CPW educating this member of staff, I didn’t go hell for leather on his scrawny back end I just prodded his buttock into looking into what the Passport is and that there will be new BlackBerry’s out soon. I did warn him that as that is now the closest CPW to my earthly portal I would be back sooner than later and I would test him on what he has learned. He looked a bit sheepish (you know, I didn’t even find out what phone he used!) but shook his head and started tapping away on his little tablet. Hopefully, job done!

Are we going to have this for ever? Being immortal I hope not, You lucky lot may get some respite in years to come, I will just have to keep on going in and trying to re-educate. But I do know that you, reading this, will join me in the good fight, we shall get a few more disciples and lead them towards the light that is the BlackBerry handset.

There is hope after all, if Samsung see that they can’t truly survive without the help from (as the press still call them) dying manufacturer BlackBerry there is light at the end of the tunnel, Apple and that Incredibly Boring Merger that didn’t seem to take off will be left dead in the water with all their security problems. Handset problems – oh, and operating system problems – ahh, can’t forget all the stuff people seem to be suing them over like the e-book scam and the having to pay people back for all the in app purchases that kids made. It takes a big person to stand up and accept help, especially from someone smaller than them and especially for a BIG company like Samsung that have ridiculed BlackBerry in the past. Good old John Chen spoke wise words when he said “Your going to have to do some work now”  Damn right they are JC!

So, as I bring this sermon to and end here at the United Temple of BlackBerry I want you all to remember it doesn’t matter how big or small you are, you can turn a huge boulder. BlackBerry have turned Samsung after all, and I will say it, well done Samsung for asking for help, let’s hope you see the error in your ways and maybe try a new, better operating system?

Well, for now I will leave you to carry on with your day, I hope its productive, let me know @CRAPPLEBASHING on C000117D3 or on the Forum’s.

Reverend Grim is outta here!



Reverend Grim

Who is Reverend Grim? Not many people know. He has a channel on BBMC C000117D3 where he smites the rotten Apple. He has a photographic channel too C0045B753 seeing as he's actually a photographer. All we know is that he preaches the safe, secure word... BLACKBERRY and BB10! He will welcome anyone #BacktoBlack and into the United Temple of BlackBerry for a sermon and a cup of tea, even Brad who doesn't understand a word he says!