AtHoc and the Feedback Loop
Planning and implementation are crucial roles for BlackBerry’s AtHoc software. They allow the networked crisis communication system identify, prepare for, and assist in emergency incidents, efficiently utilizing resources and saving time and possibly even lives.
However, AtHoc’s work doesn’t end with the end of the crisis. Any good assessment professional will tell you the feedback loop is imperative to purposeful future implementation. Having a cycle of implementation, review, planning, and discernment can build on an already strong incident management system to further improve outcomes. AtHoc provides for this through valuable reports and metadata post-incident. This information can assist in planning for future events, employee training, etc to optimize successful use.
