As you may remember us reporting, iPhonians who have ‘upgraded’ to iOS9 have been facing the odd challenge or two when they have opened their phone bills only to find that suddenly they have been eating MASSIVE amounts of cellular data – and been charged for the privilege.
The problem, of course, is down to Apple. They introduced a feature called ‘Wifi Assist. This, according to The Guardian ‘senses when there are problems with the wireless network the phone is connected to, and instead routes the device over mobile data’.
The problem being that the default is set to ‘ON’ and it’s not clear by any means when it is actually happening. So mobile bills are going through the roof.
2 iPhonian ‘victims’ (if we can call them that) have decided that enough is enough and have decided to take out a class action against the company suing for the grand total of $5 million. And here’s a lovely picture of it:
According to Apple Insider, the suit alleges:
‘The complaint asserts that Apple did not properly explain Wi-Fi Assist on its website until only after a “flood of articles” were written about unintended cellular data use. For the plaintiffs, that addition to the website was too little, too late.
“Defendant’s above corrective action, however, still downplays the possible data overcharges a user could incur,” the suit reads. “Reasonable and average consumers use their iPhones for streaming of music, videos, and running various applications — all of which can use significant data. Defendant’s corrective statement does not disclose any basis for its conclusion that an average consumer would not see much increase in cellular usage.”
The suit states that the plaintiffs incurred overuse charges on both of their iPhone 5s units after upgrading to iOS 9. It did not say exactly how much those charges were, but asserts that the plaintiffs and the class were mislead about cellular data usage on their devices.’
Really? A problem with iOS or the iPhone and Apple refused initially to accept it existed?
You do surprise me.
Of course, being iPhonians they probably refuse to give up their iPhones. No, yet again, they’d rather howl at the moon and wish it worked like a BlackBerry.
Here’s a solution.
Just damn well buy one.