OSGate – if at first you don’t succeed, try, try, again…

ios8_software_update

Just recently a financial blogger wrote a piece concerning BlackBerry.  While the overall tone was generally favorable, he pointed out that one area where BlackBerry is lacking is ‘execution‘ – getting its’ handsets and OS’ out on time. He went so far as to claim that the Passport and Classic were released to AT&T and Verizon too late in the quarter to have any meaningful impact on the Earnings Report! Seriously? Isn’t it better to get it right the first time around? Rushing software or hardware to market to meet some mythical date that was set by higher-ups 9 months or a year ago is fine, everyone can pat each other on the back and gather awards for meeting a deadline. The problem is once the item goes out it is in the hands of hundreds of thousands (or millions) of users, each with their own unique needs. While a small glitch may be tolerated, larger ones could easily be a Public Relations nightmare negatively impacting future sales, especially in the tech world where there are so many choices. Remember the Z10 launch a few years ago? After numerous delays it still had issues with random reboots – the media went so far as to claim there were actually more units returned than sold (I must’ve slept through that math class).

This leads to my title of ‘OSGate’. I was raised to believe that journalists were fair, balanced and unbiased. So while BlackBerry took their lumps publicly I must have missed the media reports lambasting Apple for their past and present iOS foibles:

iOS 7.1

apple-ios-7-1-2-breaks-your-phone

iOS 8.0

enterprise-it-dept-asks-employees-not-to-upgrade-to-ios8

iOS 8.01

ios8-upgrade-breaks-your-phone

apple-pulls-its-latest-ios-8-update-due-to-dropped-calls

iOS 8.02

ios8-0-2-still-breaks-your-phone

iOS 8.1

the-ios-8-upgrade-saga-it-is-causing-massive-problems-for-ios-users-with-older-devices

ios8-really-is-the-iphonian-gift-that-keeps-on-giving

iOS 8.2

it-bulletin-do-not-upgrade-to-ios-8-2

ios-8-2-is-here-iphonians-download-now

iOS 8.3

os8
(IT Bulletin dated 09 Apr 2015)

(lest anyone think I’m digging way back into some ancient archives the #10 items I’ve listed above only date back to July 2014)

 

Given the number of iOS users and the steep price they paid for their phone, I would have expected a coup or at least some grass-roots effort to hold Apple accountable for all these gaffs. But at the end of the day Apple just writes it off as ‘user error’. Eventually the Kool-Aide will wear off and iPhonians will realize they’d be better off tossing their app launchers into the trash and coming Back to Black!

(special thanks to web99 and Bigglybobblyboo for use of their posts)

Rob

kayaker co-pilot Tucson, it's a dry heat!

  • Wow Rob! That’s a pretty scathing indictment of Apple’s mobile OS! What a bunch of crap. I wouldn’t trust that OS with my data.

    • razrrob

      Given the fact that the entire ecosystem exists in a walled-of garden there’s no excuse for the software programmers to repeatedly fail

  • ray689

    The mass apologist media will not dare say Apple screwed up. The media darling can do no wrong. The only way for this to change is for users to wake up (highly unlikely) and leave Apple in droves. At that point I’m sure the media will move on to whatever the next thing they can cash in on is.

    • razrrob

      Sooner or later Apple will hit the wall and rot. It’s combination of a lack of innovation, unrealistic pricing, and distance from what consumers want is creating the perfect storm for failure.

  • bartron

    Apple’s software teams were always weaker than their hardware teams, but last year they really went over the cliff and into the abyss. iOS8 is totally garbage. Their UI team used to be among the best. But since the developing the flat design, they’ve just gotten worse and worse.

    And I’m not surprised, given that for the past few years it’s been known in the development community that Apple’s projects are terribly mismanaged. The latest article by that guy who just resigned from his job at Apple, really hammers it home. Apple doesn’t deserve their success.

    • razrrob

      That may be the core of their failure- identifying a project and its’ associated, budgets, timelines, and deliverables is basic management. While some are more adept at managing projects, it’s not really rocket science. Their ability to consistently screw up projects may be innate to Apple due to the type of people they hire. Generation Y folks with little experience who feel entitled and think they know everything coz they saw it on a You Tube video.
      locco_smiley_7

  • Poita316

    Well at least Apple is consistent with their screw ups. 8.4 probably won’t let you use it out of security issues. But than again, it’s the users fault not Apple. :P

    • razrrob

      Apple’s official response, ” You’re holding it wrong.”

  • Canuckvoip

    My one and only iOS device got TERRIBLE battery life from 8.2 update, and I hear that 8.3 does not address it.

    • razrrob

      Not surprised as iOS updates historically have done little to address battery optimization and according to Apple there is no issue with battery life. That’s why they keep making them thinner and thinner and thinner…

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