BlackBerry Remote File Access (RFA) is one of the most underrated and best features available. It’s like having your own personal cloud, and it’s free! That being said, mine quit working a while back, and today I set about to fix it.
I used to use RFA all the time. I’d be at a customer site and need a PDF or some other file that was on my laptop at the office. No problem, I’d just go to my file manager and pick my laptop, navigate to the file I needed, and email or show it to the customer. Beautiful!
Thing is it quit working after an update of (I forget what), and it wasn’t until today I decided to take a further look. So… let’s dive in to what I found!
First off, when it quit, I had removed link from my Windows startup, so I have re-enabled that. Now what you want to do is navigate to your taskbar, and to the “BlackBerry Device Manager” icon as shown here on my Windows 10 laptop.
You can either double click that icon, or right-click and choose “Properties”. Then you should see this…
Then you’ll want to click on the “Options” tab…
Aha! What do I see here but “Bypass settings”, and “Manage bypass router configuration”
So I pushed that “Configure” button, and saw this…
This picture shows my work router internal IP address, but if your RFA doesn’t work there will be nothing there. So, push that “Add router” button to add the router you have wherever your computer lives. I’m going to add my home router now…
You’ll notice that port 4101 is the default port that RFA requires. Next just click “OK” and you’ve added a new router!
I’m embarrassed to say that I didn’t see/know about this earlier, but hey… no excuse.
Hopefully this will help somebody out there that is in the same situation I was in.
Now I have access to all my laptop files again, woohoo!
Now for the geeky notes. In order for RFA to work, you’ll need:
- Your BBID to be the same on both BB Link and your phone
- Your network to allow IPv6
- Your PC firewall to allow IPv6 and BB Link access