09-03-2017, 12:00 PM
Hi everyone, I have a sick Passport. I needed to do a reinstall of the OS as I was having cellphone connectivity issues. The first reload went okay, but on restore the issue came back, leading me too believe that it was an app issue. I went to reload again today, but something went wrong and I ended up in a perpetual loop of reinstall with a green squircle, not a blue one. Then an error message appeared http://www.bberror.com/BB10-0015. That wasn't helpful at all, but trying to use Link again to reinstall and it continues to fail. From what I have read, it is a fatal file error that is halting the reinstall. Does anyone have any suggestions to clear this out? I was thinking autoloader, but I don't know exactly how that works. Thoughts?